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From209US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
-
Near the Viaduct Harbour
Great
8.9
8.6
/10
4.9
4.2
/5

Located 7 minutes' walk from the Queens Wharf, So/ Auckland Hotel includes 122 rooms with views of the harbour. Boasting setting within reach of the Ferry Building, this hotel offers a heated indoor swimming pool onsite as well as cribs and a baby bath for children.

Location

The 5-star hotel is centrally situated 1.3 km from the Catholic church "St Patrick's Cathedral". The So/ also gives access to the impossible-to-miss SkyTower, which is a 16-minute walk away.

Business venues in the area include a business district just a few steps from this property.

Guests will find Britomart Customs Street East bus stop next to the smoke-free hotel, about 600 metres away.

Rooms

A trouser press and air conditioning, along with a minibar fridge, provide in-room convenience at the family accommodation. So/ Auckland Hotel has elegant furniture and carpeted flooring. Featuring a walk-in shower and a separate toilet, the bathrooms also have hair dryers and dressing gowns.

Eat & Drink

This Auckland hotel invites guests to the rooftop bar to relax with a drink. It also features a lounge for guests' comfort. The restaurant Tapestry Dining is located a 5-minute stroll away.

Leisure & Business

The So/ Auckland offers a fitness suite, a nightclub and a sauna to diversify your leisure. Business travellers will appreciate such conveniences as a laptop safe and a photocopy machine, along with access to 5 meeting rooms.

“This Auckland hotel stands out for its distinctive, avant-garde design and central waterfront location, making it ideal for travelers seeking both luxury and urban exploration. The rooftop bar and Harbour Society restaurant promise memorable experiences, complemented by well-appointed spa and wellness facilities. In my opinion, it's a strong choice for those wanting a lively and sophisticated stay.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio King Room
2 persons
34 m² 
1 King-size bed
Shower
Coffee machine
Collection Twin Room
2 persons
32 m² 
2 Single beds
Shower
Coffee machine
Atelier King Suite Club Signature Access
2 persons
44 m² 
1 King-size bed
Shower
Coffee machine
Loft King Suite Club Signature Access
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Experience exquisite dining at So/Auckland with options that celebrate local flavors and international inspirations. Sip cocktails at the rooftop bar or indulge in modern dishes reinterpreted from French traditions, all while enjoying stunning views of the Waitemata Harbour.
So/ Auckland Hotel Restaurant photo The photo shows a large, empty conference room set up for a presentation or lecture. The room is rectangular with dark brown walls, one of which is textured like brick. A large screen is mounted on the far wall, displaying a dark blue rectangle. 

Ro
So/ Auckland Hotel Restaurant photo

HARBOUR SOCIETY

Modern French with a twist
Ambiance
Elegant indoor setting with breathtaking vistas of the Waitemata Harbour, ideal for both family gatherings and romantic evenings.
Key Offerings
A talented team of chefs reinterprets classic French dishes, ensuring a unique take on local ingredients. Available for breakfast, lunch, and dinner.
Reservation
Recommended
Monday to Sunday, 12:00 - 14:30 and 18:00 - 22:00

HI-SO ROOFTOP BAR

Cocktails and light bites
Ambiance
Vibrant rooftop with panoramic city views, perfect for lively gatherings and celebrations under the stars.
Key Offerings
Enjoy a dynamic selection of craft cocktails while soaking in live music and the buzz of social energy. Open atmosphere for parties or relaxed evenings.
Reservation
Not required
Hours vary; typically open until late night

MIXO LOBBY BAR

Cocktails and casual bites
Ambiance
Chic lobby setting offering a warm, inviting atmosphere for socializing and unwinding, suitable for all ages.
Key Offerings
Sip creative cocktails and light snacks while mingling with fellow guests or enjoying live music on select nights. Ideal for a pre-dinner drink or a casual nightcap.
Reservation
Not needed
Hours vary; typically open throughout the day

Location

Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Map view
Cnr. Customs East & Gore Street, 1010 Auckland, Ne, Auckland, New Zealand, 1010
Nearby
Square
Takutai Square
520 m
Harbour
Queens Wharf
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
590 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurants
Giapo
40 m
12 Gore Street Britomart
Harbour Society
10 m
Corner of Customs East Street and Gore Street
Ortolana
150 m
33 Tyler Street Britomart
Shaky Isles Coffee Co
90 m
22 Customs Street East Excelsior House
Shakey Isles Cafe
90 m
Britomart
Angus Steak House
240 m
8 Fort Lane
Pizza Presto
140 m
8 Commerce Street Unit 8
Orleans
90 m
48 Customs St East
Indochine Kitchen
120 m
42 Fort Street
Ima Cuisine
110 m
53 Fort Street City Centre
Explore Auckland
Explore Auckland's Vibrant Scene
Top Attractions
Activities
Dining
Entertainment
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
7 minutes walking
Showcasing an impressive collection of New Zealand art, this gallery offers free admission and regular guided tours.
Viaduct Harbour
Viaduct Harbour
15 minutes walking
A scenic waterfront destination with restaurants and vibrant nightlife, ideal for enjoying walks or observing luxury yachts.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes walking
A historical museum offering insights into New Zealand's military history, culture, and natural history; free admission days available.
SkyTower
SkyTower
16 minutes walking
The tallest building in New Zealand, featuring panoramic views from the observation deck and a thrilling SkyJump experience.
Silo Park
13 minutes walking
A lively urban park offering outdoor movie nights, food markets, and play areas, perfect for families on weekends.
Tamaki Makaurau Kayaking
15 minutes driving
Thrilling kayaking adventures around Auckland's coastline, with rentals available. Advanced booking is recommended.
Harbour Society
Harbour Society
1 minute walking
Elegant dining with a focus on fresh, local ingredients. Reservations recommended for an unforgettable waterfront view.
Giapo
Giapo
1 minute walking
Creative ice cream shop providing a range of artisanal flavors, with vegan and gluten-free options highly praised.
Ortolana
Ortolana
2 minutes walking
Featuring a farm-to-table concept, this café highlights seasonal produce with a cozy atmosphere and yummy brunch options.
Spark Arena
Spark Arena
19 minutes walking
Home to major concerts and sporting events, this venue provides an electric atmosphere with frequent show offerings.
Aotea Centre
Aotea Centre
16 minutes walking
A premier performing arts venue hosting a variety of shows, including live theater and musicals suited for all ages.
Getting around
City Centre
Auckland32 min  ·  2.6 km
Airports
Auckland Airport (AKL)34 min  ·  22.5 km
Train
Train Station - Britomart3 min  ·  200 m
Train Station - Grafton28 min  ·  2.3 km
Bus
Bus stop2 min  ·  100 m
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
122
FAQs
About So/ Auckland
What are the check-in and check-out times at So/ Auckland?
Check-in is at 15:00 and check-out is at 11:00.
How far is So/ Auckland from Auckland Airport?
The hotel is located 20 km from Auckland Airport.
Are there any restaurants within walking distance of So/ Auckland?
Nearby restaurants include The Original California Burrito Company, Ortolana, Shakey Isles Cafe, Bonas Thai Cuisine, Orleans, Harbour Society, and The Store, all located within 0.5 km.
What dining options are available on-site at So/ Auckland?
The hotel features two on-site restaurants: Harbour Society and Javalab Café.
Does So/ Auckland provide breakfast for guests?
Breakfast is available for an additional charge of 49 NZD.
What fitness facilities are available at So/ Auckland?
Guests can access a fitness centre and an indoor swimming pool.
Is parking available at So/ Auckland?
Public parking is available nearby for 65 NZD per day, and reservation is not needed.
What amenities are included in the rooms at So/ Auckland?
Rooms feature free WiFi, flat-screen TVs, Nespresso coffee machines, and mini bars.
Is there a bar at So/ Auckland for guests to enjoy?
The hotel has a rooftop bar, HI-SO, offering views of the harbour and live music.
Does So/ Auckland offer business facilities?
The hotel has five meeting rooms available for business use.
What languages are spoken by the staff at So/ Auckland?
Staff members speak multiple languages, including English.
Are there any notable attractions near So/ Auckland?
Attractions such as Sky Tower (400 m) and the ferry terminal (500 m) are located nearby.

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